warranty
OOPS I BROKE IT
3Dux/design products are made with PLA (soy-based resin) connectors and cardboard forms. Our kits are designed to offer you a starting point for years of creative and educational play. The cardboard components are expected to wear over time and be replaced by your own recycled materials and imagination. If you would like to buy refills of the cardboard forms, you can purchase them in our "shop" section. We also offer slightly irregular assorted cardboard pieces at a discounted rate. These will be fully function, not bent but may have minimal defect in the top or bottom surface.
Our PLA connectors should last a lifetime and come with a 1 year warranty, Simply send us a photo of the broken pieces and we will replace them free of charge.
If your package was delivered damaged, please refer to "shipping and returns" for a full refund.